We,
MADACIT
Offered personalized services to lighten your load and improve your performance.
Our services
Administrative Management & Medical Back Office
Website Development
Contact Center & Customer Service
Legal Support Services
MADA
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+261 34 02 367 76
madacit@madacit.net
Our missions
Administrative Management & Medical Back Office
Administrative Organization
We handle all your day-to-day administrative needs:
• Full secretarial support
• Management and updating of patient/client databases
• Digital filing of medical records (consultation notes, lab results, radiology reports, etc.)
• Coordination with specialists for appointment confirmations (via email, fax, etc.)
Patient & Insurance Management
We ensure a smooth patient journey and accurate insurance processing:
• Verification of insurance eligibility and outstanding balances prior to visits
• Creation of visit tickets
• Accurate data entry for claim submissions
• Appointment reminders for patients
Billing & Payment Follow-Up
Reliable and transparent financial tracking:
• Invoice preparation and dispatch
• Monitoring of coverage and authorizations
• Recording of all financial transactions
• Verification of procedure coverage
• Follow-up on claims to ensure maximum reimbursement
• Daily reporting on unpaid patient balances
Website Development
We create tailored websites for your business needs:
• Corporate presentation (showcase websites)
• Online sales (e-commerce)
• Customer engagement and support
• Secure online payment integration
• Modern, responsive, secure, and fully customized for a seamless user experience.
Contact Center & Customer Service
Our agile and efficient remote contact center handles:
• Inbound and outbound calls
• Data entry
• Email handling
• Live chat support
• Customer request tracking and personalized assistance
• A professional, human, and multilingual service.
Legal Support Services
Step 1: Legal Consultation
• Clear, personalized legal advice tailored to your situation.
• Support with disputes, legal doubts, or guidance through legal processes.
• Attentive, solution-oriented consultation to help you make confident decisions.
Step 2: Case File Preparation
• Assembling strong, well-organized legal files.
• Gathering and structuring all necessary documentation to meet legal requirements
• Gathering and structuring all necessary documentation to meet legal requirements
Step 3: Drafting Legal Documents
• Professionally written contracts, declarations, official letters, and more.
• Documents that are clear, secure, and legally valid.
• Our commitment: accuracy, clarity, and confidentiality.
“With well-drafted documents, you move forward with safety and confidence.”
• Documents that are clear, secure, and legally valid.
• Our commitment: accuracy, clarity, and confidentiality.
“With well-drafted documents, you move forward with safety and confidence.”
Step 4: Ongoing Support & Follow-Up
• Tailored legal support from start to finish
• Proactive assistance at every step of your procedure
• Proactive assistance at every step of your procedure
Our commitments: availability, responsiveness, and legal reliability with guaranteed confidentiality
+261 34 02 367 76
madacit@madacit.net
Madacit
Madacit